ARTSABERS Shipping Information
At ARTSABERS, we know your saber isn’t just another purchase — it’s an experience. That’s why we work hard to get your order to you quickly, safely, and hassle-free.
Shipping Coverage
We ship to all countries. Whether you’re in North America or across the globe, your saber will arrive swiftly with full tracking.
Processing Times
- In-stock sabers: Ship within 1 business day if ordered before 2 PM (Monday–Friday).
- Backordered/custom sabers: Typically delivered within 21 – 28 days. However, please be aware that items are not dropshipped and are added to our regular inventory replenishment. As such, this time can be extended if the factory is slow – we will keep you updated.
Backorder Items
Backorder items are products we don’t currently hold in stock but will add to our next available inventory replenishment. This is typically every 2 weeks. With processing time at the factories, we typically have the stock in our warehouse within another 7 – 10 days. Processing time in our warehouses is very quick – stock is booked in, orders picked and packed and dispatched within 48 hours.
Delivery Estimates by Region
- USA & Canada: Shipped via UPS. Delivery usually takes 2 – 3 business days after dispatch.
- International Orders: Fulfilled from our China-based warehouse and shipped via UPS, DHL, or FedEx, depending on your location.
Free Express Shipping — Always
No matter where you are, express shipping is included at no extra cost.
Tracking Your Order
Once your saber ships, you’ll get a tracking number via email. Tracking typically updates within 24 hours of dispatch.
Delivery Delays & Lost Packages
While rare, delays may occur due to customs or courier handling. If your tracking shows movement, please allow 1 – 2 extra days before contacting us.
If your order is more than:
- 48 hours late, get in touch and we’ll investigate.
- 10 days late, we’ll treat the item as lost and offer a replacement.
We do not offer delivery charge refunds unless we’re responsible for the delay. All refund decisions are at our discretion.
Duties, Taxes & Customs Fees
If you’re located in the USA or Canada and your item is in stock, your order will ship from our U.S. warehouse, meaning no duties or customs charges apply — this is considered a domestic shipment.
For customers in the UK or Europe, ARTSABERS orders are fulfilled through our Saber 66 facility in the UK. This ensures faster delivery and avoids customs charges for most EU/UK addresses, as your order ships from within the region.
For other international destinations, we fulfill from our China warehouse using UPS, DHL, or FedEx. We aim to use Duties Paid (DDP) shipping where possible, but some countries may require the recipient to pay VAT or duties prior to delivery. Watch your tracking and email inbox for any courier communications.