Terms and Conditions

Last updated 17 October 2026.

These terms apply to every order you place with ARTSABERS. Please read them before you order: by placing an order you agree to them. Nothing in them affects your legal rights as a consumer.

Who We Are

ARTSABERS is a trading name of Campbell Saber Co Ltd. Registered in England and Wales, company number 16016828. Registered office: Unit 15 Beauchamp Business Centre, Sparrowhawk Close, Malvern, WR14 1GL. VAT number 48 91 00 67 7.

You can contact us by email at shopping@artsabers.com or through our contact page.

Ordering

• You must be 18 or over to place an order.
• When you place an order we email you to say we have received it. That email is not our acceptance. The contract between us is formed when we email you to say your order — or the part of it in that parcel — has been dispatched.
• We may decline an order before then — for example, if an item is unavailable, if we cannot authorise your payment, or if there is an obvious error in the price or description. If we do, we tell you and refund anything you have paid.
• If your order ships in more than one parcel, each parcel is its own part of the contract, formed when that parcel is dispatched.

Prices and Payment

• Prices are shown in US dollars, or in the currency you choose on the site; you pay in the currency shown at checkout. Delivery is free on every order.
• We ship every order with duties pre-paid wherever we can, so there is nothing to pay at the door. Where a country’s rules do not allow that, import duties or taxes may be charged on arrival. These are set by your country, not by us, and are yours to pay.
• We try hard to get every price right. If we find an item was listed at an obviously wrong price, we will contact you before dispatch: you can confirm the order at the correct price or cancel it for a full refund.
• Card and wallet payments are processed by Stripe, and PayPal payments by PayPal; we never see or store your full card details.
• Payment is taken when you place your order.

Delivery

Delivery is free and tracked, and usually takes 10–14 days for sabers and 14–21 days for helmets; an order with both arrives with the slower item. Most ship direct from the factory that makes them; some ship from our US warehouse. Checkout shows how your order will ship and how long it takes, and we email you the tracking as soon as it ships. An item becomes your responsibility once it is delivered to you, or to someone you have nominated to receive it. If your parcel has not arrived, contact us and we will chase it with the courier, and resend or refund if it is lost.

Cancelling and Returning

Under the Consumer Contracts Regulations you can cancel an order within 14 days of delivery without giving a reason. We give you longer: 30 days from the delivery date shown in your tracking. To return an item, email shopping@artsabers.com with your order number and we will tell you where to send it; send it back new and unused, in its original box and unopened protective packaging. Return postage is yours to pay unless the item is faulty or we made a mistake. We refund your original payment method within 5 working days of the item reaching us, and never later than 14 days. Within the first 14 days you can handle an item as you would in a shop; if it comes back handled beyond that, we still accept it but reduce the refund to reflect the loss in value, which for a used saber is usually 50% of its price. After 14 days, an item must come back new and unused to be accepted.

Warranty, Faults and Your Legal Rights

Every saber carries a one-year warranty from the date of purchase covering the electronics, the blade under normal use for its duelling grade, and manufacturing defects. It does not cover accidental damage, misuse — including use beyond the hilt’s duelling grade — or modification. To claim, email shopping@artsabers.com with your order number and photos or a video of the fault.

The warranty is in addition to your legal rights, not instead of them. Under the Consumer Rights Act 2015, goods must be as described, fit for purpose and of satisfactory quality. If they are not, you can reject them within 30 days of delivery for a full refund; after that you are entitled to a repair or replacement, and a refund if that does not put things right.

Using Your Saber Safely

Our sabers are replicas for display and, where their duelling grade allows, for choreographed or contact duelling. Duelling is a contact activity: wear eye protection, avoid strikes to the head, and use a saber only within its stated duelling grade. See our FAQ for what each grade is built for.

Offers and Free Gifts

An offer — such as a free saber with a qualifying order — applies only as described when it runs, while it runs, and cannot be exchanged for cash. If you return the order that qualified for a free gift, the gift is returned with it, or its value is taken from your refund.

Your Account

Every order creates or joins an account in your email address, so you can track your orders. Keep your password safe; you are responsible for activity on your account. We may suspend an account that is used fraudulently or abusively.

Our Responsibility to You

• If we break these terms, we are responsible for loss or damage you suffer that is a foreseeable result of it. We are not responsible for loss that was not foreseeable.
• We supply products for domestic and private use. We are not responsible for loss of profit, business or opportunity.
• Nothing in these terms limits our liability where it would be unlawful to — including for death or personal injury caused by our negligence, for fraud, or for breaking your legal rights in relation to the products.
• We are not responsible for delays outside our reasonable control, such as a courier’s network failing; we will tell you, and you can cancel if the delay is long.

Our Website and Content

Product descriptions, guides, articles and images on this site are ours or used with permission, and are for your personal use. ARTSABERS is not affiliated with or endorsed by Lucasfilm or Disney; character and film names are used only to describe the replicas we sell.

Your Personal Information

How we use your information is set out in our Privacy Policy, and the cookies we use in our Cookie Policy.

Complaints and the Law

If something has gone wrong, contact us first — most problems are sorted quickly. These terms are governed by the law of England and Wales. If you live elsewhere in the UK, you can bring proceedings there; if you live outside the UK, you keep any protection the law of your own country gives you.

Changes to These Terms

We may update these terms. The version that applies to your order is the one shown on this page when you placed it.