For anything longer than a quick question. Attach photos, order numbers, whatever helps.
1 working day shopping@artsabers.comSupport · UK-based
Talk to a real person.
UK-based support. Email any time, and every reply comes from someone who’s actually held the hilts.
Choose your channel
Three ways to reach the workshop.
Instagram DM
For casual questions and community banter. Follow @artsabers.
1 working day Message on Instagram →Or send us a note
Fill this in. We’ll come back to you.
Same team as the inbox — just async.
When we’re here
Honest hours. Honest response times.
Working hours
- Monday – Friday
- 09:00 – 17:00 GMT
- Weekends
- Email and Instagram DM are monitored — response the next working day.
- Bank holidays
- Monitored, slower.
Response times
- One working day or less
- Instagram DM
- One working day or less
Common questions
The FAQ answers most of what people ask before they message.