For anything longer than a quick question. Attach photos, order numbers, whatever helps.
1 working day shopping@artsabers.comSupport · UK-based
Talk to a real person.
UK-based support. Email any time, and every reply comes from someone who’s actually held the hilts.
Send us a note
Fill this in. We’ll come back to you.
Same team as the inbox — just async.
Or choose a channel
Two more ways to reach the workshop.
Instagram DM
For casual questions and community banter. Follow @artsabers.
1 working day Message on Instagram →When we’re here
Honest hours. Honest response times.
Working hours
- Monday – Friday
- 09:00 – 17:00 GMT
- Weekends
- Email and Instagram DM are monitored — response the next working day.
- Bank holidays
- Monitored, slower.
Response times
- One working day or less
- Instagram DM
- One working day or less
Common questions
The FAQ answers most of what people ask before they message.